If you need a Wheelchair Accessible Vehicle  click here


Who can use this service?

You must live in South Broxtowe.

If you have difficulty using public transport or have no neighbours/relatives who can

help you, then you can use The Helpful Bureau Transport scheme.

You must be either over 55 or have a disability.

Where can I go?

Our volunteer drivers can take you locally to the doctor, dentist, “60 in South

Broxtowe” at St Helen’s, shopping, hairdresser, social events, to see a friend etc.

Just ask.

Drivers can wait for up to one hour. They will return to take you home if needed.

How much will it cost?

The charge is 50p per mile plus a 50p booking fee, per trip. The mileage is

calculated from either the driver leaving their house, or a previous drop off address;

plus the mileage of your journey, plus the mileage to return to their home. We try to

find a driver who lives close to you, to keep the cost down.

How do I pay?

The fare is payable to the driver who will work out the mileage and the correct

charge. You will be asked to sign a receipt, which the driver will give to you.

How do I book a journey?

Call us and we take down your details. We need at least 48 hours notice for you to

book a journey, but the more notice you can give us the better. We will do our best

to get a driver for your journey. If no driver is available we will call you back and let

you know. Please remember that all our drivers are volunteers who give freely of

their time.